Privacy Policy

Effective as of January 17, 2016

The mission of CREfirms.com (hereafter, "CREfirms.com", "we" or "our") is to provide you (hereafter, "you", "User" or "Users") with the most useful financial information related to commercial real estate companies. However, we're not just committed to providing you with up-to-date information, we're also committed to protecting your privacy.

This Privacy Policy outlines, among other items, the type of information we collect from Users about themselves, the type of information and the types of entities to whom we may disclose certain information about Users, how such information may be used, how Users can opt out, certain of Users' rights, steps that CREfirms.com takes to protect your privacy, and the steps Users can take to update User information with CREfirms.com or deactivate a User account. If you have any questions about the privacy practices of CREfirms.com or this Privacy Policy, please e-mail us.
Categories of personally identifiable information collected on Users while logged into www.CREfirms.com.
When you create a login email address and password on CREfirms.com, you will be asked to complete a registration form. From this form, CREfirms.com will collect the following information:
Name, street address and email address as provided by the User.
Credit card information provided by User, including name, number, expiration date and security code.
Every time you login to the CREfirms.com website, CREfirms.com will collect the following information:
A User's unique IP address upon login, in order to prevent multiple logins from a single User account email address and to protect the CREfirms.com database from unauthorized use. CREfirms.com does not track a User's individual actions onsite.

We may also contact you by email or phone regarding your account with CREfirms.com or to answer any of your inquiries.
It is CREfirms.com's policy not to share your personally identifiable information with any third parties other than the credit card processing company that we use to bill you for goods and services and the software programming and hosting service providers that we use to maintain the website in proper functioning order. These companies do not retain, share, store or use personally identifiable information for any other purposes.
Categories of third-party persons or entities with whom CREfirms.com may share a User's anonymous information
Certain advertisers (or the companies that serve up advertisements on their behalf, collectively, "Advertisers") may track and store certain anonymous information (the "Anonymous Information") about the Users visiting CREfirms.com.

Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

Agents
We use an outside credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.
Service Providers. 
We use other third parties to provide software programming and hosting services on our site. When you sign up for email or a subscription, we will share your personally identifiable information on an as-needed basis as necessary for the third party to provide that service on our behalf. These third parties are prohibited from using your personally identifiable information for any other purpose.
Categories of information gathered by such third party persons or entities.
Although different Advertisers may collect different Anonymous Information, the information gathered generally includes such things as: (i) the anonymous cookie ID associated with the User's computer; (ii) portions of the User's Internet Protocol (IP) address that identify the User's domain name and the general geographical area in which the User is located; (iii) the particular ad(s) viewed by the User and the date, time and duration of that viewing; and (iv) whether the User clicked on an ad (or any information within it). This anonymous tracking process does not reveal the User's personally identifiable information including name, phone number, mailing address, or e-mail address.
Use of Anonymous Information
As a general rule, the anonymous tracking information from each User is bundled with that of other Users to create an overall usage summary for the ad(s) in question. This summary allows the Advertiser to better evaluate the reach and effectiveness of its ads, both from a content and placement perspective, such as by analyzing how many "hits" a particular ad receives.

Use of cookies
Cookies are small pieces of information stored on your computer's hard drive that allow us to monitor what sort of content on CREfirms.com you find most interesting. By better understanding how you and other Users are using CREfirms.com, we can develop tools and customize content to personalize and improve everyone's experience.
We may also use cookies to remember your passwords for you (so that you don't have to keep re-entering them each time you come back to the site) and to better target advertising or features on the site that we think will be of most interest to you. Your privacy and security are not compromised when you accept a cookie from CREfirms.com because we do not use cookies to collect personal information. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. Of course, you can choose not to accept the cookie by adjusting your browser settings but, if you choose to do so, you may not be able to take full advantage of the certain customized content on CREfirms.com that may appear from time to time.

Testimonials
We post customer testimonials on our web site which may contain personally identifiable information such as the poster's name. By posting a testimonial on our site you grant us the right to publish your testimonial along with the name you enter. You may withdraw your testimonial by contacting customer service.
Description of process for User to review and request changes to personally identifiable information collected by CREfirms.com
A User may review his/her personally identifiable information collected by CREfirms.com by logging in to his/her account (the "My Account" section of the website) during any time that the CREfirms.com service is operational. Under "My Account", a User may change his/her name, street address, all credit card information and any information that the User has submitted in the Profile section.
If the User wishes to change his/her email address, User must notify CREfirms.com via email. This e-mail address is being protected from spambots. You need JavaScript enabled to view it and request a change of the email address. CREfirms.com will make the required change within five (5) business days from the date of request, not including national holidays or weekends. If the CREfirms.com service is not operational at the time of login, a User may also notify CREfirms.com via email. This e-mail address is being protected from spambots. You need JavaScript enabled to view it and provide a detailed listing of the change(s) requested.

Collection of User IP Addresses
To guard against a User's account being compromised and utilized by more than one person, CREfirms.com collects unique User IP address login information as a condition of granting User access to the database. If a User is unwilling to accept this condition, then the User's only recourse is to not be become a registered User or to cancel his/her subscription.
Description of process of notification of a change to Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page. The most up-to-date Privacy Policy can be found by clicking the link titled "Privacy Policy" at the bottom of each page on the website. Your continued use of the CREfirms.com website following announcement of an update to the Privacy Policy will be deemed to constitute your acceptance of such changes to the Privacy Policy in effect at such time of continued use.

Deactivation of User Accounts
A User who desires to deactivate his/her account at CREfirms.com may do so by visiting the My Account section of the website, then choosing the Database Subscription option and finally selecting the Cancel Subscription option. Alternatively, a User may email. This e-mail address is being protected from spambots. You need JavaScript enabled to view it CREfirms.com and request deactivation in writing. After deactivation, the deactivated User's personal information will be available only to select CREfirms.com personnel for administrative, accounting or legal purposes, including but not limited to fraud prevention, fee collections, dispute resolution, problem troubleshooting, investigation assistance, and compliance with applicable laws, court orders and legal requests.

Links to other sites
To provide Users with a more complete resource for investment information and services, CREfirms.com may contain links to certain other sites from time to time. In some instances, we will share demographic information on our Users with sites that link to CREfirms.com, but again, this information is shared on an aggregate basis only. Please note that you may be required to register with a site that links to CREfirms.com in order to take advantage of that site's services (for example, if a User wishes to order a book at Amazon.com that was recommended at CREfirms.com). We cannot be responsible for the privacy practices of these sites you may visit voluntarily. Please refer to these sites' separate privacy policies for details.
If you have any questions or concerns in connection with CREfirms.com's Privacy Policy, please email. This e-mail address is being protected from spambots. You need JavaScript enabled to view it us.

Sincerely,

CREfirms.com